Holl's Handcrafted Swiss Chocolates is a chocolate shop in Charleston, WV. Open: Mon–Sat 10:00 AM – 6:00 PM; Sun 12:00 – 5:00 PM. Phone: (800) 842-4512. Average rating is 4.6 stars from 28 reviews. Website: http://www.holls.com/.
Holl's Handcrafted Swiss Chocolates
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Interior view of Holl's Handcrafted Swiss Chocolates shop.
4.6 28 reviews Today 10:00 AM – 6:00 PM

Handcrafted Swiss Chocolates, Numbered and Unforgettable

32 artisan chocolates displayed in stunning pillar cases, made for gifting and savoring in Charleston, WV.

About Us

A customer browsing inside Holl's Handcrafted Swiss Chocolates shop.
A customer browsing inside Holl's Handcrafted Swiss Chocolates shop.

Walk into Holl's Handcrafted Swiss Chocolates on Smith Street and you'll notice something immediately: the chocolates are numbered. Each of the 32 varieties rests inside glass pillar cases that you circle slowly, reading descriptions, debating choices, building anticipation. It's a shopping experience that feels more like a gallery than a candy store, and that's entirely the point.

The chocolates themselves earn a 4.6-star rating for good reason. Ranging from classic milk and dark selections to adventurous, layered flavors, every piece is a premium Swiss-style confection made with the kind of care that justifies the price. Customers who splurge once tend to come back. The gift boxes, assembled to order, have become a go-to for birthdays, holidays, corporate thank-yous, and any occasion that calls for something genuinely special.

Conveniently located near the Interstate in Charleston, West Virginia, Holl's sits at the intersection of accessibility and artistry. It's the kind of local treasure that West Virginians brag about to out-of-town guests, and the kind of place those guests remember long after they've driven home.

What We Offer

The centerpiece of Holl's is the 32-chocolate collection, displayed in signature glass pillar cases that let you browse each numbered piece before you commit. From buttery caramels and pralines to fruit-infused ganaches and bold dark chocolate varieties, the range rewards both the cautious first-timer and the seasoned chocolate enthusiast.

Beyond individual pieces, custom gift boxes are a specialty. Staff will help you curate a selection tailored to the recipient, whether that means loading up on crowd-pleasing classics or building an adventurous assortment of lesser-known numbers. Boxes are available in multiple sizes, making them practical for everything from a single thank-you to a full holiday order.

Holl's also serves as a reliable stop for seasonal and occasion-specific chocolates, keeping the selection fresh throughout the year. The Smith Street location offers easy access from the Interstate, so picking up a last-minute gift on your way through Charleston is genuinely convenient rather than a detour.

Gallery

Take a look at our space and what we have to offer

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
⭐⭐⭐⭐⭐
3 years ago
"Great Chocolates at a great price, in a fun location. Each Chocolate has a number and they are displayed in glass cases that are like pillars. I always enjoy walking around the pillars, looking at all the chocolates, and writing down the numbers of the chocolates I want. At the counter I convey the numbers and they box up my chocolates for me. I have visited many times over the past decade and the quality is constantly excellent."
— Peteria Cochran
⭐⭐⭐⭐⭐
9 months ago
"Holl's Chocolates are outstanding. They're a premium product that comes in at a premium price, but they are well worth the money. They have 32 chocolates to chose from ranging from classic and safe selections like a Mint Truffle or an Orange Truffle to more creative options like a Kalulah Caramel or an Aztec Truffle (spicy dark chocolate). My absolute favorite is their Irish Creme Truffle (Item 11). The display they have in their storefront is outstanding, and gives you as the buyer the opportunity to see the product before you make a purchase decision. The staff is friendly and very helpful. If you're into chocolate, these are the best you can get in this area. You'll only find better literal hundreds of miles away."
— Thomas Flannery
⭐⭐⭐⭐⭐
2 years ago
"WV Chocolate to die for! All kinds of selections to choose from. They will help you create the perfect gift box. Perfect gift idea for all occasions. Convenient to the Interstate ramp and eateries. Capital Market itself has so much to offer! Stop in and see what you may find!"
— Sandraella Call
⭐⭐⭐⭐⭐
a year ago
"They make the BEST truffles. I’m not even a chocolate person but some colleagues brought me a little sample box and I was blown away. I live out of state and I’ve had several boxes shipped because I can’t find anything close to this melt in your mouth deliciousness near me. They are really careful with their packaging and it always arrives perfect."
— Katie Salamanca
⭐⭐⭐⭐
a year ago
"Ordered dark chocolate truffles for my honey, they were delicious! Sample of the day was tasty, too. Had a lovely chat with staff, hoping to one day stop at store in Vienna, WV. Fingers crossed that I could get a tour. Tours are one of my favorite past times. Would be willing to wear a mask, for safety of all."
— Carol flinn

Frequently Asked Questions

How many chocolate varieties does Holl's offer?

Holl's carries 32 distinct handcrafted chocolates, each assigned its own number and displayed in the signature glass pillar cases. The range covers classic milk and dark selections as well as more adventurous flavors.

Can I build a custom gift box?

Absolutely. Staff at Holl's will help you select and assemble a custom gift box from the 32 available chocolates. It's one of the most popular options for birthdays, holidays, and corporate gifting.

Are the chocolates made in-house or imported?

Holl's produces handcrafted Swiss-style chocolates, emphasizing artisan quality over mass production. The result is a premium confection that customers describe as well worth the price.

Where is Holl's located and is it easy to find?

Holl's is at 800 Smith Street, Suite 900, in Charleston, WV 25301. The location is convenient to the Interstate ramp and nearby eateries, making it an easy stop whether you're local or traveling through the area.

Is Holl's a good option for corporate or event gifting?

Yes. The custom gift box service and premium presentation make Holl's a popular choice for corporate thank-yous, client gifts, and event favors. Staff can help you plan larger orders as well.

What is the price range like at Holl's?

Reviewers consistently describe Holl's as a premium product at a premium price. The quality is considered well worth the investment, especially for gift-giving occasions where presentation and taste both matter.

Does Holl's have a website where I can learn more?

Yes. You can browse more information at holls.com. For current hours and availability, checking the website before your visit is recommended.

Hours of Operation

Closed · Opens Wednesday at 10:00 AM
Monday 10:00 AM – 6:00 PM
Tuesday Today 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

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